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FAQs

SHIPPING & HANDLING RATES

As a result of our customers input, we have adopted a single shipping and handling charge of $12.95 per item.

The dollar amount for each item will automatically be added to your shopping cart at checkout.
Club plans add shipping charges automically.

For Canada add an extra $12.00 PER ITEM. These charges are a pass through for the cost of duties.


DELIVERY INFORMATION:
We ship in temperature controlled trucks, and the U.S. Postal Service completes delivery to the final destination.  Please allow 7-10 business days from our ship date.  Our fruit is picked at its peak and sorted and packed by hand for the freshest and best quality possible. A change in delivery instructions must reach us at least 5 days before our scheduled ship date. All problems and comments must be reported within 60 days.Canada
........ Add an extra $12.00 per item. Call for Express Delivery rates
*Please note when ordering online, shipping charges are added automatically.*
Sorry, we are no longer able to ship citrus fruit to Europe due to new Federal Regulations

FOR BETTER DELIVERY : Please be sure to give us current, complete addresses, including apartment numbers, zip codes and phone numbers. We are not responsible for late or non-delivery due to an incorrect or incomplete address, or if the recipient has moved or is out of town, or if an office closes early for the holidays.  Undeliverable packages will be disposed of or donated to charity by the U.S. Postal Service. 

CORPORATE GIFT GIVING: Palm Beach Groves offers a wonderful selection of festive gifts designed to impress your clients and office associates. Our trained Customer Service Staff is ready to assist you in placing your order. We will make it quick and easy for you. Personalize your gift with a hand-signed card and greeting FREE of charge! Call 800-327-3208 or 561-328-6748 to speak to our experienced and friendly customer service staff about your gift-giving program or simply email your order over to info@pbgroves.com.